Fixed Unable to open Sealed Products

[ZombieCaller42]

i got a tempest remastered, TSR, and 3 Aftermath draft packs. when i go to open any of them, it doesnt do anything. i have uninstalled the client, restarted, turned off my computer even.

 

[enderofashes]

You also can not open welcome packs, treasure chests, or anything else. This is completely game breaking if you just made your account because neither the new account starter kit or the account upgrade kit are able to be opened.

 

[HillbillySmurf]

Same. Cannot open Treasure Chest I received from Vintage Cube. This is at 8:30 PM Central Time, 5/14/2023.

 

[DeadBeast72]

I just got into MGTO and it wont let me open the starter kit I have tried to uninstall and reinstall and it did nothing.

 

[enderofashes]

They are working on it and it will not be addressed until at the earliest tomorrow morning:

https://twitter.com/i/web/status/1657428889352777729

So it's not just you, there isn't anything you can do to fix it, and they also had to cancel all sealed events for the day.

 

[dkboston]

epic level fail event - 3 days later "still working on it" - MTGO is on life support - just begging everyone to go arena so they can bury it - want proof look at card prices

 

[Heddwying]

I know, it's quite underwhelming having paid money and being new, but being absolutely unable to play the game. Anyway, support has reached out to me and said that apparently nobody is able to open any kind of sealed product and they are working on it.

 

[Handzyyy]

Same here : May 15th 11:29 EST

 

[WellSilva]

Really hard to play constructed due card prices and now can´t play limited as well. 3 days of investigation...nice.