Error when loading client

U

UliRawks

New member
When I open the program I get this error before the log in screen. I've tried uninstalling and re-installing multiple times and it's still the same.

MagicExceptionType: ApplicationConfigurationException
Severity: Fatal
Message: Sorry, an unexpected error has occurred.
ActionToTake: The application will now close.
ExtraDetails:
InternalDetails: Failed to initialize SessionManager.
at Shiny.ShellViewModel.CreateSession() in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\MainNavigationViewModel.cs:line 839
at Shiny.ShellViewModel..ctor() in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\MainNavigationViewModel.cs:line 136
at Shiny.ShellView.SetupScenesAndViewModel() in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\MainNavigationView.xaml.cs:line 542
at Shiny.ShellView.ShellView_Loaded(Object sender, RoutedEventArgs e) in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\MainNavigationView.xaml.cs:line 429
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
at MS.Internal.LoadedOrUnloadedOperation.DoWork()
at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at Shiny.App.OnStartup(StartupEventArgs e) in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\App.xaml.cs:line 241
at System.Windows.Application.<.ctor>b__1_0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at Shiny.App.Main() in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\obj\Release\App.g.cs:line 52
 
U

UliRawks

New member
Inner exception:MagicExceptionType: ApplicationConfigurationException
Severity: Fatal
Message: Sorry, an unexpected error has occurred.
ActionToTake: The application will now close.
ExtraDetails:
InternalDetails: Error deserializing HelpTopics.
at WotC.MtGO.Client.Model.Help.HelpService.LoadXmlHelp(String helpDataPath) in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\Model\WotC.MtGO.Client.Model.Help\HelpService.cs:line 108
at WotC.MtGO.Client.Model.Help.HelpService.Initialize() in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\Model\WotC.MtGO.Client.Model.Help\HelpService.cs:line 86
at WotC.MtGO.Client.Model.Session.SessionManager.InitializeComponents() in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\Model\WotC.MtGO.Client.Model.Session\SessionManager.cs:line 907
at WotC.MtGO.Client.Model.Session.SessionManager.Initialize(IServerMessageProcessQueue primaryServerMessageProcessQueue) in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\Model\WotC.MtGO.Client.Model.Session\SessionManager.cs:line 326
at Shiny.ShellViewModel.CreateSession() in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\MainNavigationViewModel.cs:line 839
at Shiny.ShellViewModel..ctor() in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\MainNavigationViewModel.cs:line 136
at Shiny.ShellView.SetupScenesAndViewModel() in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\MainNavigationView.xaml.cs:line 542
at Shiny.ShellView.ShellView_Loaded(Object sender, RoutedEventArgs e) in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\MainNavigationView.xaml.cs:line 429
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
at MS.Internal.LoadedOrUnloadedOperation.DoWork()
at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at Shiny.App.OnStartup(StartupEventArgs e) in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\App.xaml.cs:line 241
at System.Windows.Application.<.ctor>b__1_0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at Shiny.App.Main() in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\View\MainNavigation\obj\Release\App.g.cs:line 52

Inner exception:System.InvalidOperationException: There is an error in XML document (1, 1). ---> System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowInvalidChar(Char[] data, Int32 length, Int32 invCharPos)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderXmlHelp.Read4_Help()
--- End of inner exception stack trace ---
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at WotC.MtGO.Client.Model.Help.HelpService.LoadXmlHelp(String helpDataPath) in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\Model\WotC.MtGO.Client.Model.Help\HelpService.cs:line 108
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at WotC.MtGO.Client.Model.Help.HelpService.LoadXmlHelp(String helpDataPath) in C:\jenkins\workspace\Build\Windows\source\windows\clients\Shiny\Model\WotC.MtGO.Client.Model.Help\HelpService.cs:line 108
Inner exception:System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowInvalidChar(Char[] data, Int32 length, Int32 invCharPos)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderXmlHelp.Read4_Help()
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowInvalidChar(Char[] data, Int32 length, Int32 invCharPos)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderXmlHelp.Read4_Help()
 
I

InnistradRevenueService

New member
ChaChaClyde said:
Now I am having the exact same issue! Did you find a solution?
Click to expand...
I had this issue today! Following steps from this link fixed it for me (particularly the last section, where you delete the 2.0 folder from %LocalAppData%\Apps. If you try to do this and it says you have files from it open, open your task manager and End Task on anything titled MainNavigation and try again):

 
A

adrianbp

New member
I have the same issue, i try reinstalling, i send a ticket to Daybreak asking for more solutions, nothing happens, they told me to put a post here in case there is some problem with the launcher, i even reset windows, but the problem is still there i cannot open the client.
 
1

10101101

New member
adrianbp said:
I have the same issue, i try reinstalling, i send a ticket to Daybreak asking for more solutions, nothing happens, they told me to put a post here in case there is some problem with the launcher, i even reset windows, but the problem is still there i cannot open the client.
Click to expand...
Same. Tried a clean download. Tried everything with customer support and they just sent me here. Where other people are having the same problems. Nothing has helped. Completely locked out of MGTO.
 
Torbin

Torbin

Staff member
Community Team
10101101 said:
Same. Tried a clean download. Tried everything with customer support and they just sent me here. Where other people are having the same problems. Nothing has helped. Completely locked out of MGTO.
Click to expand...
Do a clean install clear cache one and delete your 2.0 folder, Check firewall settings to see if that fixes it. These are the most common problems.
 
A

andrea2381

New member
I have problems with login.

Message error is:
"Magic Online is currently offline for scheduled maintenance"

I have remove mtgo clear cache and delete 2.0 but recreate automatcly. Firewall is disactivate.

Help me please,

Thanks!
 
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