More Info Needed Visual: Tie-Breakers showing 0.0% told by customer service to contact here

S

Sommertroll

Member
Game ID
Sommertroll
Hello,

I spoke with customer service which said my Tie-breakers showing 0.0% is a visual bug and something that could be fixed by contacting you here. I treid commenting on Please see upload for my visual.
Username: Sommertroll

I have a screenshot of it but it isn't the easiest uploading here

Regards
 
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Torbin

Torbin

Staff member
Community Team
We need game ID's not Tournament ID's. Or please provide screen shots event IDs my QA team cant look up.
Sommertroll said:
Hi again,

Unfortunately, it's still the same. Tounament Event #12714104.
What do I need to do to get the Tie-breakers?
Click to expand...
 
S

Sommertroll

Member
ok, sorry if you are not getting what you need!
Game IDs from that tournament are:
#900873274
#900874460
#900875010
#900877190
#900877774
#900880842
#900881812
#900882218
#900884844
#900886140
#900889398
#900889970
#900893276
#900894246
#900894776
#900897778
#900899328
#900900310

Let me know if there is anything else you need, I will provide swiftly.
 
Torbin

Torbin

Staff member
Community Team
Sommertroll said:
ok, sorry if you are not getting what you need!
Game IDs from that tournament are:
#900873274
#900874460
#900875010
#900877190
#900877774
#900880842
#900881812
#900882218
#900884844
#900886140
#900889398
#900889970
#900893276
#900894246
#900894776
#900897778
#900899328
#900900310

Let me know if there is anything else you need, I will provide swiftly.
Click to expand...
Can you also provide a few screen shots please.
Thanks
 
S

Sommertroll

Member
For some reason I can't easily post screen shots here.
I've uploaded a screen shot on Imgur from a tourney I've played showing the 0.0%.
See:
https://imgur.com/ssUJ0G5
This happens every time and has been this way since I started playing on MTGO.

If there are any other screenshots you need I will happily comply. Just let me know what you want screen shots of

regards
Sommertroll
 
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