Resolved Terrible lag

OupsPelaye

New member
Hello, of what I've seen on the web this is recurring issue but you really have to work on those lags. I get them almost every time I play. This evening, every action took me 30 seconds and I have lost one of my sealed league's match purely for running out of time because of lag. Couldn't complete actions properly in an other game, granting me a loss. On the attached picture, you can see the sb screen all grayed out. I couldn't make any changes to my deck. Couldn't even chat in-game (the "Send" button was gray like the rest).

I'm not asking for refund because I feel like I've probably only lost 20-30 play points, but this is enough of an issue to consider quitting MTGO
 

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-indomitable

New member
I have 2FA enabled (email code authentication) and I am trying to log into MTGO for the first time in a month. The login splash is asking me to confirm the authentication code sent to my MTGO email account. I have not received an authentication code email after two attempts to log in and a ~20 minute wait. I have confirmed I am looking in the correct email account and I have checked all the folders where emails go to die (spam, etc).

I searched the forum for any recent reports of this bug, but could not find any recent reports. Is this an on-going issue?

Thanks.
 

tko

New member
Hi,

I joined a legacy league, but could not play any matches because I received an error about being logged in with an invalid ID. I tried closing mtgo and logging in again, but it did not fix the issue. Instead it shows me no longer enrolled in the league, but when I try to join a new one I get an error "You were not able to join this league because an unexpected internal error occurred. (System Code: UserAlreadyJoined)".

I paid with 100 play point that have been removed from my account.

Best,

// Tomi
 

Torbin

Staff member
Community Team
These are all the same issues as we are dealing with an ongoing DDoS attack that is affecting our services.
 
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