Declined Proposing Changes to 2FA

Zero_mana

Member

E-Mail with Authentication Code is not sent.

Searched it as solved, but it is still happening every 30 days. You try to log in, the

Authentication Code window pops up, but you don't get an E-Mail, you even don't have the option to send the E-Mail again. Multiple log in attempts or restarts also don't solve the problem.

This is really a misery...

 
Last edited by a moderator:

Zero_mana

Member
After half an hour finally got the code, but only after entering a wrong one before...
...but after forgetting to check "Remember for 30 days", this starts all again!
You really need to fix or change this system!
 

Torbin

Staff member
Community Team
If you are not getting the auth code to your email we would recommended switching to an app. This is not an issue from the MTGO side but the email providers. Our codes send when they are requested.

E-Mail with Authentication Code is not sent.

Searched it as solved, but it is still happening every 30 days. You try to log in, the

Authentication Code window pops up, but you don't get an E-Mail, you even don't have the option to send the E-Mail again. Multiple log in attempts or restarts also don't solve the problem.

This is really a misery...

Additionally we will not do a 90 day as that is not secure enough 30 days allows us to ensure it is the correct user and is industry standard practice
for most security systems.
I think a step in the right direction might be to at least set the checkbox for 90 days instead of 30.
 
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