Could Not Reproduce Other Product Item Quantities Not Showing in Card View

newbrak

New member
Game ID
newbrak
Screenshot or Video
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I have to switch to list view to see how many Event Tickets and Play Points I have.
 

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Torbin

Staff member
Community Team
Per QA Team
Tag applied: Could Not Reproduce
Testing applied: Verified the quantity box rendered in the Collection of the client using different filters.
Test Results: All products' quantity box shown the correct amount own in the Collection in the Cards and Other Products tabs.

To potentially fix your issue I suggest doing a clean installation to clear game cache, temporary files and make sure that everything is running smooth.

A clean installation can be performed following the steps on the link bellow:
https://help.mtgo.com/hc/en-us/arti...stall-or-perform-a-clean-installation-of-MTGO
 

dlanz

New member
I'm experiencing the same thing and I have been for a number of weeks. Almost certainly as far back as 2/16. For some items it shows the total quantity I own, others it doesn't. I haven't noticed any commonality among what it shows for and what it doesn't. In fact, it changes. Sometimes, not all the time, when I move the slider to increase/decrease size, it will change which ones it shows quantity for and which ones it doesn't, but not in a predictable way, from what I can tell.
This behavior continued to persist after performing a clean installation as suggested, by following the instructions exactly as outline here:
https://help.mtgo.com/hc/en-us/arti...stall-or-perform-a-clean-installation-of-MTGO
Including the system restart and all.
The only consistent way to see the quantity of what I own is to switch to list view or to add the entire stack to a trade binder.
 

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dlanz

New member
And for reference, here is a screenshot in list view. I changed nothing else. As you can see, I have 4 copies of Marauding Mako and Fuel the Flames under the exact same filters.
 

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dlanz

New member
And then I switch back to Card View and move the size slider, and the second row no longer displays the quantity, but 3rd does.
 

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