Could Not Reproduce Modal Dialogs get stuck for minutes

spacemohi

New member
The way spells that require choosing a mode work was changed in an update around April. For example, "Sheoldred's Edict" you have to pick one of three modes. This used to be done in a small dialog that appeared next to the card when you clicked it, but since that update, a modal dialog appears, you need to select an option, and the button to Cast is disabled until you do. However, when MTGO starts to work slowly (usually after a long match), this modal dialog gets stuck and Cast button remains disabled even after selecting a mode, and this can last for up to 3 minutes. Restarting the game solves this, but I've lost several matches because of this, by timing out. Restarting the game would take 2-3 minutes, and so does waiting for the spell to become castable, and those minutes made the difference between winning and losing.
When MTGO is working slow, everything takes a couple more seconds that normal, which is pretty annoying by itself, but modal dialogs getting stuck for minutes is terrible user experience, and results in game losses. Please fix!
 

Firedrake

Well-known member
This is a known problem, and there are other threads about it that you can Upvote to move it up the "Fix" list. In the meantime (in a post elsewhere), I believe MTGO_Tony mentioned there is a workaround. Select the bottom option (even if it's not the one you want), and the Cast button should become available. Then select the option you actually want.

I can't verify this works, because I've never had a problem with modal spells. But it's worth a try.
 

Torbin

Staff member
Community Team
Tag applied: Could Not Reproduce
Testing applied: Tested with for 12 turns with 4 players in both a Commander and Freeform match Sheoldred's Edict, Return the Favor, Kozilek's Command, Atarkar's Command and Austere Command.
Test Results: Worked as intended without any delay, lag or unresponsive behavior.
 
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