Make It Easier To Report Players/Harassment

[GwennieMacrae]

I've actually run into a pretty consistent, daily problem on MTGO specifically where I'm constantly being verbally harassed in games. I've received threats of violence, all sorts of other harassment and it's never been instigated by anything i've said. It's ALWAYS over card choices or plays. And it feels that since there's no easy way to report players, that they're a lot more bold with what they'll say.

I'd feel a lot more comfortable if there was at least some outlet to contact a moderator or something of that ilk to report this kinda stuff to and would hope that the knowledge that players can now actually be reported for what they say may discourage them from being so openly toxic.

 

[Angeliana]

Player reports must always go through Customer Support for investigation, as this is our protocol. Go to https://help.mtgo.com and login using the same login as the client. Click Submit a request in the top right corner of the webpage, and choose the option to Report player conduct in the drop down menu. Give a Game ID so the report can be thoroughly investigated by a GM.

 

[GwennieMacrae]

Player reports must always go through Customer Support for investigation, as this is our protocol. Go to https://help.mtgo.com and login using the same login as the client. Click Submit a request in the top right corner of the webpage, and choose the option to Report player conduct in the drop down menu. Give a Game ID so the report can be thoroughly investigated by a GM.

Thanks for the reply. I submitted a report earlier but I think I may have submitted through the main MTG site rather than MTGO. I just submitted a report now on the actual MTGO site.