Could Not Reproduce Client Crashes when Opening Collection

[Synth3ticGod]

Playing on W11 - able to use all features of client but when I open my collection, the client freezes and crashes. This has happened to me several times this evening. I have uninstalled and reinstalled the client and rebooted my computer

https://imgur.com/ymIY7d8

 

[Torbin]

Tag applied: Could Not Reproduce
Testing applied: Tested different clients on different system opening the Collection and scrolling through it.
Test Results: The Client and the Collection loaded and could be interacted with as intended.

To potentially fix your issue I suggest doing a clean installation to clear game cache, temporary files and make sure that everything is running smooth. You can perform the clean installation following the steps on the link bellow:
https://help.mtgo.com/hc/en-us/arti...stall-or-perform-a-clean-installation-of-MTGO

 

[Firedrake]

Seems to me that deleting the 2.0 Folder needs to be moved up in the instructions next to (probably above) Clearing the ClickOnce Cache, instead of as an afterthought under "If That Doesn't Work, Try This." There's really no point in having people re-install twice to fix their issues, and it appears many do not go back to try the addendum to the instructions until specifically requested to do so.

 

[Synth3ticGod]

Good afternoon, thank you for the assistance on the Local App Data deletion suggestion. I can now access my collection.