In Planning Change the connection-problem error message to not mention maintenance as primary cause.

[Aldreen]

Whenever there is a connection problem, the login screen on the client states:
"Magic online is currently offline for scheduled maintenance or otherwise unavailable".

I propose changing this to something in the vein of:
"Magic Online is currently unavailable. Please check your internet connection or firewall settings. If connectivity issues persist, the servers may be under maintenance." Wording feels slightly clunky as a non-native speaker, I imagine you'd be able to find an even better phrasing that offers diagnostics on the user-end as a primary solution rather than being under maintenance.

 

[Neo001992]

Whenever there is a connection problem, the login screen on the client states:
"Magic online is currently offline for scheduled maintenance or otherwise unavailable".

I propose changing this to something in the vein of:
"Magic Online is currently unavailable. Please check your internet connection or firewall settings. If connectivity issues persist, the servers may be under maintenance." Wording feels slightly clunky as a non-native speaker, I imagine you'd be able to find an even better phrasing that offers diagnostics on the user-end as a primary solution rather than being under maintenance.

This would definitely help when the discord is the first place they go to ask about the server being under maintenance at an odd time too.