Resolved Can't complete a purchase

[Jeb]

I am trying to buy tickets and each time I go to complete the purchase it brings me to a blank screen with an empty button that just refreshes the page. I have tried many times on both Chrome and Edge including deleting cookies. I guess my money is not wanted?

 

[Angeliana]

https://help.mtgo.com/hc/en-us/articles/10144983175579-Magic-Online-Store-Purchase-Fails-to-Complete-Browser-Re-Direct-

 

[Jeb]

Did you even read my post or are you just a bot? The work around does not work.

 

[Angeliana]

Yes, I did read your post. Nowhere in it did you state you have tried the workaround which consists of leaving the blank page open, minimizing that page and click purchase again in the client which will then open a secondary page/tab where your purchase can be completed. You simply stated it opened a blank page on which refreshing resulted in it remaining blank.

 

[Angeliana]

This issue should now be resolved. If you are still experiencing it, please clear cache and cookies for your browser and try again.