Fixed Problems with New Client

Lisior

New member
I have a technical problem and i am ignored by tech support since this new launcher started. Every time i start it it says "Magic Online is currently ofline for scheduled maintenance or otherwise unavailable" I reinstaled it several times with debugging a console to dealiting a 2.0 file to even disabling all of SSL all for nothing. I hope someone can help me with that
 

Lisior

New member
Tracing route to mtgologin1.mtgo.com [69.174.204.165]
over a maximum of 30 hops:

1 14 ms 6 ms 3 ms dlinkrouter9F0E.local [192.168.0.1]
2 * * * Request timed out.
3 5 ms 7 ms 7 ms host-87-99-33-89.internetia.net.pl [87.99.33.89]
4 17 ms 11 ms 13 ms JAWOH001RT09.inetia.pl [83.238.249.43]
5 * * * Request timed out.
6 169 ms 181 ms 161 ms ae1.3502.edge8.Denver1.level3.net [4.69.219.70]
7 180 ms 180 ms 180 ms SWITCH-COMM.edge8.Denver1.Level3.net [4.53.6.226]
8 177 ms 196 ms 177 ms hu0-2-0-0.las-n10s1-core1.switch.com [66.209.64.93]
9 178 ms 178 ms 192 ms be11011.las-agg7s3-1.switch.com [66.209.72.14]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
and the rest is also timed out
 

maumorua

New member
Tracing route to mtgologin1.mtgo.com [69.174.204.165]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms Linksys02538 [192.168.1.1]
2 2 ms 1 ms 1 ms 192.168.100.1
3 5 ms 4 ms 5 ms 100.76.0.1
4 5 ms 4 ms 4 ms 10.251.137.34
5 45 ms 45 ms 45 ms 10.251.131.145
6 108 ms 62 ms 62 ms mai-b4-link.ip.twelve99.net [80.239.135.32]
7 85 ms 84 ms 111 ms atl-b24-link.ip.twelve99.net [62.115.114.216]
8 * * * Request timed out.
9 * * * Request timed out.
10 128 ms 128 ms 129 ms las-b7-link.ip.twelve99.net [62.115.135.193]
11 129 ms 129 ms 129 ms switch-svc081154-ic371012.ip.twelve99-cust.net [62.115.32.153]
12 133 ms 132 ms 133 ms hu0-2-0-1.las-n10s1-core1.switch.com [66.209.64.125]
13 * * * Request timed out.
14 * * * Request timed out.

Timeouts start here
 

MTGO_TonyM

Developer
Something is blocking you from reaching our server. Do you or your ISP have a firewall set up? Possibly need to adjust settings to allow that address (mtgologin1.mtgo.com) in
 

maumorua

New member
I configured my pc to use Google DNS and was able to log in. I don't think this counts as a fix but definitely a workaround, I'll need to contact my ISP to sort it out.

Thanks!
 

ZealouS

New member
Hello,i have been completed the update on 2 Feb,but now,i start it it says "Magic Online is currently ofline for scheduled maintenance or otherwise unavailable" ,i need your help~Thank you!
 

MTGO_TonyM

Developer
sorry I'm a normal computer user, how does one "configure to use Google DNS"?
Googling that term takes you to direct instructions

  1. Go to Settings > Network & Internet > Advanced > Private DNS.
  2. Select Private DNS provider hostname.
  3. Enter dns.google as the hostname of the DNS provider.
  4. Click Save.
 
i just got this this morning, i logged in yesterday updated the game and played.. this morning i cant open.. I'm also getting request timed out on a tracert.

i tried to reinstall and same issue
 
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